Job Type: Full- Time

Workplace Type: Onsite

Clearance: TS/SCI

Must be a U.S. Citizen

Job Summary

Castalia Systems is seeking an Enclave Administrator (Microsoft Azure Operations Systems Administrator) Tech IV to join our team in support of an exciting opportunity supporting our intelligence community customer. As part of the Castalia Systems team, you will have an opportunity to leverage your technical skills supporting a variety of customer enclaves in the Azure environment to include supporting the enclave infrastructure to the customer applications and everything in between.

You will work closely with Microsoft Account Delivery Executive and/or Microsoft Project Manager as the Microsoft advocate and sole or shared technical lead. Enable development, analysis, deployment and/or solution to remain on schedule and in line with the current capabilities and future directions of Microsoft products.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Sets up and delegates application-related responsibilities to Customer Mission Applications Administrator (MAA) role, which we provide to our Customer and their Mission Partners so they can administer applications within their enclave.
• Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.
• Manages Operational System Management (through ITSM) escalation and triage as required.
• Troubleshooting and remediation activities as appropriate to include coordination with System Owners, Product Team, and Migration Team.
• Complete regular maintenance on all systems/applications to include patching and vulnerability remediation and identification of end-of-life replacements.
• Complete approved configuration updates/changes and escalates as needed.
• Follows and improves upon Change Request processes and coordination of Situational Awareness to identified points of contact.
• Execution of test cases for resolution of issues implemented by either the EA or external teams, documentation of results and communication back to the appropriate party.
• Other Responsibilities will include:
  • Be responsible for physical one-time bulk migration of customer data to the platform.
  • Support data migration workshops and/or Technical Exchange Meetings (TEMs) to assist with data reorganization on Hyperscale
  • Execute required pre- and post- migration tasks for reporting back to customer agreements.
  • Conduct pre migration checks
  • Iterations on failed migration till migration is successful
  • Intermediate Update notification
  • Fix and respond to issues reported by customer.
  • Escalate issues that can’t be resolved through standard troubleshooting guides/process
  • Execute data integrity validation steps after completion of the Data Migration Plan and reporting provided for customer records.

• Enclave Administrators should possess the following strengths and experience within the following operational roles:
• Direct Platform Support (Windows Workstation/Server)
• Active Directory Organization and Management (OU and GPO Management)
• Systems Management Technologies (MECM, etc.)
• Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
• AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management)
• Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)
• PowerShell
• O365 suite management
• GCC-High support experience
• Azure Purview
• Updating and maintaining all system Authorization to Operate (ATO) documentation and all supporting documentation.
• Azure solutions deployment
• Escalate issues that can’t be resolved through standard troubleshooting guides/process
• Execute data integrity validation steps after completion of the Data Migration Plan and reporting provided for customer records.

• Analyses technical requirements and develop effective technical solutions
• Assist in conceiving architectural designs
• Assist in delivering technical presentations to customer staff
• Assist in the implementation of large systems including methodology, design approaches, and architectural and engineering considerations
• Microsoft Information Request
• SAF/AQ Project Order
• Confidential and Proprietary Page 4
• Design and write code as required for selected customer systems
• Assist in infrastructure design and deployment activities
• Directly involved in the hands-on implementation of customer systems
• Lead role in conceiving architectural designs
• Lead role in current environment assessment
• Meet/interview customer to capture specific requirements in concise format
• Participate in design of information systems
• Work with ISD and customer staff to support technical strategy and control objectives

Required Qualifications

• Bachelor's degree or industry equivalent experience.
• 7 to 10 years demonstrated performance in related technology.
• Resources must be locally sourced in the DMV area and required to commute on site in the Lorton, VA
• Must have Tech IV level systems administration background in Microsoft Azure hosted environments
• Must have experience supporting C4 operational environments (SAP Experience preferred).
• Experience managing customer relationships
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary)
• Experience within the following operational roles:
  • Direct Platform Support (Windows Workstation/Server)
  • Active Directory Organization and Management (OU and GPO Management)
  • Systems Management Technologies (MECM, etc.)
  • Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
  • AVD Component Support (Pools, Workspace, Application Management)
  • Azure solutions deployment
• In this role you will setup and delegate application-related responsibilities to Customer Mission Applications Administrator (MAA) role. This role is required and provided to our customer/mission partners in order for them to manage their applications.
• DOD 8570 IAT Level II or higher certification upon start, with at least a Security+ certificate
• Experienced in one or more of the following topics such as cloud technologies, data and AI, security, complex networks, IAAS, PAAS, SAAS, cross-platform integration and large-scale, complex systems and business applications design and implementation.
• This individual will have been trained in one or more of the following areas:
  • Microsoft and/or Industry delivery frameworks
  • product futures
  • Relevant Certified Training associated with Microsoft's products

Preferred Qualifications

• Experience supporting SAP environments
• Experience supporting DevOps environments with SAFe knowledge of operational sprint cadence
• Azure Administrator certification

Physical Requirements/Work Environment

• Normal office environment.

Travel

• Must be willing to travel 0-25% of the time

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers’ needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with cutting-edge technology so it’s so evident when you compare us with anyone.

Compensation

At Castalia Systems, we provide you with opportunities and choices and support your total well-being. Our benefits include: Medical, dental, vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too. All regularly scheduled employees working at least 30 hours per week are eligible to participate in Castalia Systems’ benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.

Salary at Castalia Systems is determined by various factors, including but not limited to location, position knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $170,000.00 to $180,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Castalia Systems’ total compensation package for employees.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.