Job Type: Full-Time

Clearance: Secret is minimum with the ability to obtain/maintain a Top Secret clearance is required

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is seeking an MDA Network Controller in the O’Fallon, IL area. An MDA Network Controller will support Defense Information Systems Agency (DISA), and act as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Missile Defense (MD) Operation Support Cell (OSC) often working in tandem with our Transport, IP, and / or Unified Capabilities (UC) NOCs.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
• Provide advanced troubleshooting and problem resolution of complex network problems.
• Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues, or conflicts.
• May be required to troubleshoot issues utilizing established procedures.
• This is a rotating shift position and must be available for a rotating shift.
• Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
• Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Education, Experience, & Skills

• High School diploma and 2-4 years of related experience.
• Must have DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Understanding of Satellite Communications (SATCOM) architecture and signal flow.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.
• General understanding of network topologies, both transport and IP.
• Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.

Preferred

• Associate and bachelor’s degrees.

Physical Requirements/Work Environment

• Normal office environment.

Travel

• Not required.

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers’ needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with cutting-edge technology so it is so evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.